1.1 Before using our website, please read these Terms and Conditions (“Terms”) carefully. By registering a Player Account with the Service you agree to be bound by these Terms, together with any amendments that may be published from time to time, as a mutually binding contractual agreement, irrespective of where you are located. If you do not accept these Terms, you should not access the Service or use the Website.

1.2 The website {{BRAND_DOMAIN}} (“Casino”, “Website”, “Company”, “We”, “Us”, “Our”) is owned and operated by {{COMPANY_NAME}}, incorporated and registered in {{COMPANY_COUNTRY}} with company number {{COMPANY_REG_NO}}, whose registered office is at {{COMPANY_ADDRESS}},
{{COMPANY_COUNTRY}}.

1.3 {{BRAND_DOMAIN}} is licensed and regulated by the Tobique Gaming Commission (“TGC” or “the Commission”) under the Gaming Act 2023 (Licence No. {{LICENCE_NO}}). A statement of our licensed status and the Commission seal are displayed in the footer of every page of the Website.

1.4 It is your sole responsibility to inquire about the laws and regulations in force in your jurisdiction relating to online gambling, and to refrain from using the Service if the Service as provided is prohibited by law in your country of residence or in the place from which you are accessing the Website. Clauses 3.5 and 3.8 set out the countries from which we do not accept play.

2.1 We may amend these Terms from time to time. Where changes are significant (including but not limited to changes affecting your rights, financial obligations, dispute procedures, self-exclusion arrangements, or the availability of the Service), we will notify you by email at your Registered Email Address and will publish the revised Terms on the Website. Significant changes will be notified to the Tobique Gaming Commission within 24 hours of implementation. Non-significant changes will take effect on publication.

2.2 Bets placed and not yet settled at the time a change takes effect will be governed by the pre existing Terms.

2.3 We recommend that you revisit these Terms periodically to remain informed of any changes.

3.1 The Service accepts players only from countries and geographic regions where online gambling is not prohibited by law. It is your sole responsibility to inquire about the gambling laws and regulations of your jurisdiction before placing bets.

3.2 The Service accepts strictly adult players. The minimum age to open a Player Account and place a bet is 18 years, or the higher age of majority applicable in your jurisdiction of residence.

3.3 It is entirely and solely your responsibility to ensure that you do not breach any laws applicable to you by participating in the games offered on the Service. Depositing real funds and playing for real money is subject to the laws of your country and it is your sole responsibility to abide by those laws.

3.4 We reserve the right to request proof of age from you at any time and to limit access to the Website or suspend your Player Account until this requirement is met.

3.5 Users resident in, or accessing the Service from, any of the Restricted Countries listed at Clause 3.8 may not register a Player Account or place bets. The Restricted Countries list is derived from the Tobique Remote Gambling AML Code of Practice, from applicable international sanctions regimes, and from the licensing terms of our game providers. The list is reviewed periodically and may be updated from time to time. Where the list is updated, the change will be published on the Website and will take effect from the date of publication.

3.6 Players from any sanctioned country, or who are themselves subject to political or financial sanctions, are prohibited from using the Service. Where we detect a player from a sanctioned country or a sanctioned individual, we will suspend the account, retain any winnings pending investigation, and report the matter to the applicable competent authority.

3.7 Some games may be unavailable in certain jurisdictions because of the licensing terms of our game providers, as set out in Clause 4. This is in addition to, and not in substitution for, Clause 3.8.

3.8 The following countries and their territories are the Restricted Countries: Afghanistan; Albania;Angola; Aruba; Barbados; Belgium; Bonaire; Burkina Faso; Canadian Province of New Brunswick; Cayman Islands; Central African Republic; China; Colombia; Congo; Côte d’Ivoire; Cuba; Curacao; Cyprus; Czech Republic; Democratic Republic of the Congo; Denmark; Democratic People’s Republic
of Korea (North Korea); Eritrea; Estonia; Ethiopia; France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St Martin, French Polynesia, Wallis and Futuna, New Caledonia); Germany; Gibraltar; Greece; Haiti; Hungary; Iran (Islamic Republic of); Iraq; Israel; Italy; Jamaica; Jersey; Republic of Korea; Lebanon; Liberia; Libya; Lithuania; Mali; Malta; Mauritius; Myanmar; Netherlands; Nicaragua; Pakistan; Panama; Poland; Romania; Russia; Rwanda; Saba; Serbia; Sierra Leone; Slovakia; Somalia; South Sudan; Spain; St Maarten; Statia; Sudan; Sweden; Syrian Arab Republic; Turkey; Uganda; Ukraine; United Arab Emirates; United Kingdom; United States
of America; Venezuela; Yemen; Zimbabwe.

4.1 NetEnt games are unavailable for: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Sri Lanka, Singapore, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe; and Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, United States of America and the United Kingdom.

4.1.1 In addition to Clause 4.1, Jumanji, emojiplanet, Guns & Roses, Jimi Hendrix, Motörhead and Conan are not available in the following territories: as per Clause 4.1, plus China.

4.1.2 Planet of the Apes Video Slot is not available in: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.

4.1.3 Vikings Video Slot is not available in the additional jurisdictions: Afghanistan, Albania, Algeria, Angola, Australia, Azerbaijan, Cambodia, Canada, China, Ecuador, France, Guyana, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Malaysia, Myanmar, Namibia, North Korea, Pakistan, Papua New Guinea, Philippines, Qatar, Russia, Singapore, South Korea, Sudan, Syria, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United States of America, Uganda.

4.2 Narcos Video Slot is not available in: China, Indonesia, South Korea.

4.2.1 Universal Monsters titles are only available in: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Peru, Poland, Slovakia, Slovenia, Sweden.

4.3 Players from the following countries are not eligible to win jackpots from jackpot games offered by NetEnt: Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates, Ukraine.

4.4 Players from Canada are not eligible to play games from NYX.

5.1 The Service accepts play in the following currencies: AUD, NZD, USD.

5.2 All monetary thresholds set out in these Terms and Conditions (including but not limited to minimum deposits, minimum withdrawals, source-of-funds triggers, dormant account fees, and dispute resolution thresholds) are expressed either in Euro (EUR), which is our internal operating currency, or in your account currency at the applicable exchange rate at the time of the relevant transaction. Where a threshold is expressed in a currency other than your account currency, we will apply the daily exchange rate obtained from a recognised source.

6.1 You are solely responsible for accounting for and reporting any taxes that may be applicable in your jurisdiction on winnings or transactions made through the Service.

6.2 Fees and charges may apply to deposits and withdrawals, which are set out on the Website. You are responsible for any bank charges you may incur in depositing funds with us or receiving withdrawals from us.

7.1 By accepting these Terms you confirm that you know and understand the rules of the games offered on the Service. It is at your discretion to familiarise yourself with the theoretical return-to player (“%RTP”) percentage of each game.

7.2 Applicable game rules and %RTP information are published on the Website for each game. Rules will not be changed during a game session unless adequate advance notification is given.

7.3 Rules and %RTP will not be changed between the making of a bet and the generation of the result unless you were aware of the change before the bet was made. For jackpot games, parameters will not be altered outside stated Terms once you have contributed to the jackpot.

8.1 By accepting these Terms you confirm your awareness that gambling may lead to the loss of money. We are not liable for any financial loss arising from your use of the Service, subject to the further provisions of this Clause 8.

8.2 We are not liable for hardware or software defects, unstable or lost internet connection, or any other technical errors that may limit access to the Service or prevent you from uninterrupted play.

8.3 In the unlikely event that a wager is confirmed or a payment is performed by us in error, we reserve the right to cancel all wagers accepted containing such an error, or to correct the mistake by re-settling all such wagers at the correct terms.

8.4 If we mistakenly credit your Player Account with a deposit, bonus or winnings that do not belong to you, the amount and/or winnings will remain our property and will be deducted from your Player Account. If you have withdrawn such funds, the mistakenly paid amount will constitute a debt owed by you to us. You are obliged to notify us immediately by email in the event of an incorrect crediting.

8.5 To the extent permitted by applicable law, we, our directors, employees, partners, and service providers do not warrant that the software or the Website is fit for its purpose, and shall not be liable for any loss, costs, expenses or damages arising in relation to your use of the Service.

8.6 To the extent permitted by applicable law, our total aggregate liability to you under or in connection with these Terms shall not exceed (a) the value of the bets and/or wagers you placed via your Player Account in respect of the relevant bet, wager, or product that gave rise to the relevant liability, or (b) EUR 500 (or the equivalent in your account currency), whichever is lower. Nothing in this Clause 8.6 limits or excludes our liability where such liability cannot be limited or excluded under applicable law.

8.7 You agree to indemnify and hold harmless the Casino, its directors, employees, partners and service providers from any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Service or participation in the games, save where such loss arises from our gross negligence or wilful misconduct.

8.8 You acknowledge that we shall be the final decision-maker of whether you have violated these Terms in a manner that results in your suspension or permanent barring from the Service, subject always to the complaints and ADR procedure set out in Clause 20.

9.1 Each player is allowed to create only one (1) personal Player Account.

9.2 Upon registration, you must identify yourself with user name, email address, country of residence, and mobile telephone number. The email address provided will be your Registered Email Address for the purpose of all communications with us.

9.2.1 Upon making a deposit you will need to provide us with full legal name, country, state, address, city, zipcode, date of birth.

9.3 Upon registration, you must confirm that you:
(a) are 18 years or older (or the higher age of majority applicable in your jurisdiction of residence); (b) are playing for yourself, with your own money; (c) are not, and will not be, opening the Player Account for a third party; (d) are signing up with the Service for the first time; and (e) accept these Terms in their entirety.

9.4 You must not use the Service while you are enrolled in any national, state, multi-operator, or licensee-approved self-exclusion programme that restricts your participation in online gambling. If we determine, either at registration or at any time thereafter, that you were enrolled in such a programme at the time you opened your account with us, we will suspend and permanently close your account. Where you provide verifiable evidence of the pre-existing enrolment, we will consider a discretionary goodwill refund on a case-by-case basis. Any such refund will be limited to your net deposits (deposits minus withdrawals) made after the effective date of your pre-existing enrolment, and will exclude bonuses, promotional credits, and winnings. For the avoidance of doubt, no refund is guaranteed. This clause is without prejudice to any statutory right you may have under the laws that apply to you.

9.5 You are solely responsible for ensuring that your use of the Service complies with all applicable local laws and regulations. All information provided by you at registration and thereafter must be true, accurate and up to date. Any false or inaccurate information will result in the voiding of any winnings, bets and transactions on your Player Account and may result in the closure of your account.

9.6 Creating multiple Player Accounts by a single player will lead to termination of all such accounts and cancellation of all payouts. Any returns, winnings or bonuses gained or accrued during the time a Duplicate Account was active shall be reclaimed by us.

9.7 The Service may only be used for personal purposes and shall not be used for any type of commercial profit.

9.8 You must maintain your account and keep your details up to date. Your Player Account can only be accessed with your unique ID and password. You may set up two-factor authentication (“2FA”) as additional protection against unauthorised use of your account, and we recommend that you do so. You are responsible for keeping your login information confidential and do not share it with anyone.

9.9 We prohibit any form of collusion, including the creation of multiple accounts per household. Any returns, winnings or bonuses gained or accrued by means of collusion shall be reclaimed by us. IP addresses shall be deemed to originate from the same household where determined by our technical team, subject to your right of appeal via the complaints procedure in Clause 20.

9.10 You acknowledge that any funds used on the Service are your own funds and originate from legitimate means, and are not the proceeds of any illicit activity.

9.11 We reserve the right to make a phone call to the number provided in your Player Account as part of the KYC procedure. Withdrawals may be held until KYC verification is complete. If we are unable to reach you within two (2) weeks of a withdrawal request, your account will be locked pending verification.

10.1 You must be at least 18 years old (or the higher age of majority applicable in your jurisdiction of residence) to open an account or place a bet. At registration you will be required to make a positive age affirmation and provide your date of birth.

10.2 We will complete identity verification (which includes verification of your age) before the earlier of: (a) thirty (30) days from your registration; (b) your cumulative deposits reaching EUR 2,000 (or the equivalent in your account currency); or (c) your first withdrawal. During this period you may deposit funds and participate in gaming, but no withdrawal will be processed until identity verification is complete.

10.3 We may require you to provide reliable identification documents (such as passport, driving licence, national ID card, or birth certificate) and supporting documentation (such as proof of address). We may also use electronic identity verification services.

10.4 If we are unable to verify your identity within the verification period referred to in Clause 10.2, we will supervise, restrict or suspend your account until verification is completed. Where verification cannot be completed, your account may be closed and any withdrawal restricted subject to our regulatory obligations.

10.5 Where a person is subsequently found to have used the Service under the minimum permitted age, we will return the net deposits made from the account, retain any winnings, and report the matter to the Commission in accordance with the Tobique General Code of Practice.

11.1 We operate a strict anti-fraud policy and use a range of detection tools and techniques.
Fraudulent activity includes, without limitation:
(a) collusion with other players, whether on the Service or across other operators; (b) the creation of multiple accounts to obtain a benefit not available to a single account; (c) the use of stolen or unauthorised payment instruments; (d) chargebacks, denial of authorised transactions, or other reversal of legitimately made payments; (e) provision of false or misleading registration information; (f) bonus abuse or the circumvention of promotional terms and conditions and (g) any attempt to manipulate the Service, another player, or the outcome of a game.

11.2 Where we detect or reasonably suspect fraudulent activity, we will suspend or close your account, void bets, withhold winnings, and report the matter to the Tobique Gaming Commission and to any other competent authority. Nothing in this clause prevents us from bringing civil or criminal proceedings where warranted.

11.3 In the event of a chargeback on your account, we reserve the right to, close your Player Account and discard any winnings gained as a result of such act.

11.4 We have zero tolerance for advantage play. If you attempt to gain an advantage from welcome offers or other promotions through prohibited means, we reserve the right to void bonuses and any winnings derived from such bonuses.

11.5 In order to verify your identity, we may require documents in Latin or Cyrillic alphabet. Where you cannot provide documents in these alphabets, we reserve the right to require video verification and/or authenticated translations.

11.6 We reserve the right to retain payments if there is suspicion or evidence of manipulation of the Service and/or money laundering or terrorism financing of any type. Criminal charges may be brought where warranted.

11.7 Should you become aware of any errors or incompleteness in the software, you agree not to take advantage of them and to report them to us immediately.

11.8 We are not a financial institution. Your account will not bear interest and no conversion or exchange services will be offered.

11.9 You are subject to our KYC procedure. We reserve the right to void bets and winnings, and to report to the relevant regulator, where we reasonably suspect any type of misinformation on your part.

12.1 The Service offers a variety of payment methods, including VISA and MasterCard credit and debit cards, alternative payment methods, and cryptocurrency. Please contact our support team at {{SUPPORT_EMAIL}} to inquire about the payment methods most favourable for your country of residence.

12.2 We do not accept third-party payments. You must make deposits only from a bank account, bank card, e-wallet or other payment method registered in your own name.

12.3 We cannot accept business cards. If we determine that you have used a business card, we reserve the right to void any bets placed and confiscate any winnings generated.

12.4 The minimum deposit amount is EUR 20, or the equivalent in your account currency.

12.5 We reserve the right to block any funds we deem suspicious and to report them to any relevant regulatory or prosecuting authority.

12.6 We reserve the right, under any circumstance, to request additional documentation verifying your identity, residence, and/or the source of any funds deposited with us.

12.7 Any bonus payable to you that exceeds EUR 250 (or account-currency equivalent) will only be credited once you have passed any applicable KYC and verification process.

12.8 We shall not allow deposits of more than EUR 50,000 (or account-currency equivalent) per day without conducting further source-of-funds and source-of-wealth checks.

12.9 Player funds are held in segregated bank accounts separate from our corporate working accounts, in accordance with the Tobique General Code of Practice. Your account balance is protected in accordance with the operator obligations set out in the Code.

12.10 We accept deposits in cryptocurrency. Cryptocurrency deposits are subject to the same KYC, source-of-funds, source-of-wealth and threshold requirements as fiat deposits, and to any additional checks we may require to verify the origin of the cryptocurrency. The value of a cryptocurrency deposit is credited to your Player Account in your account currency at the exchange rate applied at the time of the transaction. Cryptocurrency deposits that would exceed any deposit limit you have set will not be credited to your account and will be treated as unsolicited deposits in accordance with Clause 17.4. Withdrawals of cryptocurrency deposits are subject to the withdrawal terms in Clause 13 and, where applicable, to reversal to the originating wallet.

13.1 The minimum and maximum withdrawal amount depends on the payment method used. If the requested amount exceeds the limit of a particular payment system, the withdrawal will be processed in instalments.

13.2 We reserve the right to verify your identity prior to processing payouts and to hold any withdrawal for the time needed to complete that verification.

13.3. For Visa, the following countries are not supported: USA, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore.

13.3.1 For Mastercard, only the following countries are supported: Andorra, Austria, Belgium, Cyprus, Czech Republic, Estonia, France, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom.

13.3.3 Even for supported countries, we cannot guarantee successful credit card payment processing.

13.4 The internal operating currency of the Service is Euro.

13.5 All withdrawals are processed within twelve (12) hours. Settlements of the funds depends on your country of residence and your banking system of your country.

13.6 The maximum withdrawal amount is USD 50,000 (or account-currency equivalent) per month, unless otherwise specified for a specific promotion.

13.7 If you win more than USD 50,000, we reserve the right to divide the payout into monthly instalments of maximum USD 50,000.

13.8 All progressive jackpot wins will be paid in full.

13.9 We shall not allow winnings of more than USD 10,000 per day to be withdrawn without conducting additional anti-fraud and transaction checks.

13.10 Withdrawals cannot be made unless the deposited amount has been wagered at least once.

14.1 A request for the refund of a deposit will be considered if it is submitted within seven (7) days of the deposit being credited.

14.2 Refunds are considered on a case-by-case basis and are subject to deduction of any bonuses, promotional credits and net winnings, and to any compliance or verification checks required.

14.3 If any credit card purchases are considered to carry an unacceptable risk for security or legal reasons, we will initiate refunds for all such transactions back to the credit card and notify the appropriate authorities.

14.4 Nothing in this Clause 14 limits your right to bring a complaint under Clause 20 within the general time limits set out there.

15.1 A Player Account is treated as dormant if no customer-initiated transaction has taken place on the account for a continuous period of six (6) months.

15.2 Before an account is deemed dormant and subject to any administrative charge, we will give you at least fourteen (14) days’ written notice at your Registered Email Address, describing our dormant account policy and the charges that will apply.

15.3 We will make efforts to contact you proportionate to the balance held on the account.

15.4 Where an account remains dormant after the notice period, we may deduct a monthly administrative fee of up to EUR 5 (or the equivalent in your account currency), being the maximum permitted under the Tobique General Code of Practice, or the balance of the account if lower.

15.5 We will stop deducting the fee if the account balance reaches zero or if the account is reactivated. Dormant balances will not be zeroed until the conclusion of our dormant account policy

16.1 You may close your Player Account at any time by sending a request from your Registered Email Address to {{SUPPORT_EMAIL}}.

16.2 On closure, we will remit your cleared account balance to you using the payment method most recently used to fund the account, subject to any verification checks that may be required under our KYC procedure or applicable AML obligations.

16.3 Closure is permanent from the date it is processed unless we, in our discretion, agree to reopen the account on request. You may not open a further account with us while a closure is in effect.

16.4 Closure of an account does not relieve you of obligations accrued before closure.

16.5 We reserve the right to close or suspend your Player Account, and to refund the amount on your account balance subject to deduction of relevant withdrawal charges, at our discretion. Where we close your account for reasons other than our regulatory obligations or your breach of these Terms, we will provide reasonable notice.

17.1 We offer the following gaming management tools to help you monitor and control your gaming behaviour:
(a) deposit limits (daily, weekly, monthly); (b) loss limits (daily, weekly, monthly); (c) session time reminders; and (d) self-exclusion (see Clause 18).

17.2 These tools can be set at any time from your account settings.

17.3 A request to reduce a limit will take effect as soon as reasonably practicable. A request to increase a limit will take effect no earlier than 24 hours after the request.

17.4 Deposit limits you set apply to all deposit methods, including cryptocurrency. Funds received in excess of the limit will not be credited to your account and will be treated as unsolicited deposits.

17.5 Any attempt to bypass Responsible Gaming limits may result in deposit blocks, account restrictions, or closure.

17.6 Limits you set will be implemented consistently across all brands operated under the same licensee.

18.1 You may request to be self-excluded from the Service for any period or permanently. Requests can be made through your account settings, or by email to {{SUPPORT_EMAIL}} from your Registered Email Address.

18.2 We will implement your self-exclusion request as soon as reasonably practicable, and in any event within 24 hours.

18.3 From the point of implementation and for the duration of the exclusion, we will not accept new bets or deposits from you and will remove you from our marketing lists.

18.4 You will continue to be able to withdraw your cleared balance during the exclusion period.

18.5 Where you request permanent self-exclusion, your cleared account balance will be remitted to you.

18.6 Where the exclusion period is six (6) months or more, you will be required to confirm through a documented process that you wish to return before your account is reinstated at the end of the exclusion period.

18.7 Self-exclusion requests are implemented consistently across all brands operated under the same licensee. We share self-exclusion data with our sister brands under the same licensee for this purpose.

18.8 We report self-exclusions to the Tobique Gaming Commission within 24 hours of implementation, in accordance with the Commission’s consolidated register requirements.

18.9 You may also, in addition to self-exclusion, choose to de-register your account due to problem gambling. Such requests will be verified by us and can be communicated to {{SUPPORT_EMAIL}}.

19.1 We are committed to responsible gaming. Detailed information on responsible gaming, including our policy, self-assessment tools, and links to organisations that assist problem gamblers, is available on our Responsible Gaming page.

19.2 We have designated a Responsible Gaming Manager who is responsible for the formulation and implementation of our responsible gaming policies. Customer-facing staff are trained to recognise problem gaming indicators.

19.3 We monitor against indicators of problem gaming and reserve the right to intervene, including by imposing operator-imposed exclusions where necessary.

20.1 If you have a complaint about the Service, you may submit it at any time (24 hours a day, 7 days a week) by email to {{COMPLAINTS_EMAIL}} from your Registered Email Address, or through the complaints form on the Website.

20.2 We will acknowledge your complaint promptly, investigate it in accordance with our documented complaints procedure, and keep you informed of progress at reasonable intervals.

20.3 Complaints are handled by our customer support team and escalated within the organisation where necessary.

20.4 Where your complaint is not resolved to your satisfaction within two (2) months of submission, you have the right to refer it, free of charge, to our approved Alternative Dispute Resolution (“ADR”) entity, EGIS-ADR, at [email protected]. You and we will be bound by the ADR entity’s decision in
accordance with the Tobique General Code of Practice.

20.5 This does not affect any statutory right you may have under the laws that apply to you.

20.6 Records of complaints are retained in accordance with the log retention requirements set out in the Tobique regulatory framework.

21.1 We cannot be held liable for any failure or delay in providing the Service due to an event of Force Majeure which could reasonably be considered to be outside our control despite our execution of reasonable preventative measures. Such events include, without limitation: an act of God; trade or labour dispute; power cut; act, failure or omission of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party. In such an event, we reserve the right to cancel or suspend the Service without incurring any liability.

22.1 As between you and us, we are the sole owner of the rights in and to the Service, our technology, software and business systems (the “Systems”), as well as our odds and content.

22.2 You may not use our URL, trademarks, trade names and/or trade dress, logos (“Marks”) and/or our odds in connection with any product or service that is not ours, in any manner likely to cause confusion, or in any manner that disparages us.

22.3 Except as expressly provided in these Terms, we do not grant you any express or implied rights, licence, title or interest in or to the Systems or the Marks.

22.4 You may not use any automatic or manual device to monitor or copy web pages or content
within the Service.

23.1 Subject to these Terms and your compliance with them, we grant you a non-exclusive, limited, non-transferable and non-sublicensable licence to access and use the Service for your personal, non commercial purposes only. This licence terminates if our agreement with you under these Terms ends.

23.2 Save in respect of your own content, you may not modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or otherwise exploit the Service or any of the content thereon, except as we expressly permit.

23.3 No information or content on the Service may be modified or altered, merged with other data, or published in any form, including for example screen or database scraping.

23.4 Any non-compliance with this Clause 23 may also be a violation of our or third parties’ intellectual property and other proprietary rights, which may subject you to civil liability and/or criminal prosecution.

24.1 For your protection and the protection of all our customers, the posting of any content on the Service, and any conduct in connection therewith, that is unlawful, inappropriate or undesirable is strictly prohibited (“Prohibited Behaviour”).

24.2 If we determine, in our reasonable discretion, that you are engaging in Prohibited Behaviour, your account and access to the Service may be terminated.

24.3 Prohibited Behaviour includes, but is not limited to: promoting or sharing information you know to be false, misleading or unlawful; conducting any unlawful or illegal activity; harming minors in any way; transmitting content that is unlawful, harmful, threatening, abusive, defamatory, obscene, hateful, or otherwise objectionable; transmitting content that infringes any third party’s copyright, trademark or other intellectual property rights; transmitting content containing viruses or other malicious code; interfering with, disrupting or reverse-engineering the Service; retrieving or indexing information using automated mechanisms; any activity resulting in another customer being defrauded; transmitting unsolicited advertising; creating accounts by automated means or under false pretences; impersonating another customer or any third party.

24.4 The list is not exhaustive and may be modified by us at any time.

25.1 The Service may contain links to third-party websites that are not maintained by, or related to, us, and over which we have no control. Such links are provided solely for your convenience. Links to such websites do not imply any endorsement by us.

26.1 All communications and notices to be given by you to us shall be sent using the Customer Support form on the Website or via email to {{SUPPORT_EMAIL}} from your Registered Email Address.

26.2 All communications and notices to be given by us to you shall, unless otherwise specified in these Terms, be posted on the Website and/or sent to your Registered Email Address.

26.3 All communications and notices shall be in writing in the English language.

26.4 From time to time, we may contact you by email with information about betting, promotional offers, and other information from us. You may opt out of such promotional emails at any time.

27.1 You may not assign, pledge or transfer ownership under any title whatsoever to claims arising from these Terms, the use of the Service or participation in the games against the Casino without our consent.

28.1 Any claim and/or cause of action arising out of or related to these Terms or a service provided by the Casino must be filed within one (1) year after such claim or cause of action arose, subject always to your rights under Clause 20 (Complaints and ADR).

29.1 Neither these Terms nor any rights or obligations hereunder may be assigned by you without our prior written consent, which will not be unreasonably withheld. We may, without your consent, assign all or any portion of our rights and obligations to any third party provided such third party is able to provide a service of substantially similar quality.

30.1 If any provision of these Terms is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions shall not be affected.

31.1 Without limiting our other remedies, we may suspend or terminate your Player Account and refuse to continue to provide you with the Service if we reasonably determine that you have breached any material term of these Terms. Notice of any such action will be promptly provided to you.

32.1 Term of agreement. These Terms shall remain in full force and effect while you access or use the Service and will survive the termination of your Player Account.

32.2 Gender. Words importing the singular number include the plural, and vice versa.

32.3 Waiver. No waiver by us of any term of these Terms shall be effective against us unless made in writing.

32.4 Language. In the event of a discrepancy between the English language version and any translation, the English language version prevails.

32.5 Entire agreement. These Terms constitute the entire agreement between you and us with respect to your access to and use of the Service.

33.1 These Terms and any dispute or claim arising out of or in connection with them (including non contractual disputes or claims) are governed by and construed in accordance with the laws of Tobique.

33.2 Subject to the complaints and ADR procedure set out in Clause 20, you and we agree to submit to the exclusive jurisdiction of the courts of Tobique in respect of any such dispute or claim.